Privacy Policy

This Privacy Policy outlines Mack Daddy Lawn And Pest  ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.mackdaddylawn.com ("Site"), or otherwise share personal information with us (collectively: “Users")


Grounds for Data Collection

Processing of your personal information (meaning any information that may reasonably identify you; hereinafter "Personal Information") is necessary for:

  • The performance of our contractual obligations toward you
  • Providing our services
  • Protecting our legitimate business interests
  • Complying with legal and regulatory obligations

By using our Site or submitting information through our contact forms, you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.


What Information We Collect

We collect two types of information:


1. Non-Personal Information

This includes un-identified and non-identifiable information gathered through your use of the Site, such as:

  • Browser type
  • Operating system
  • Language preference
  • Access times
  • Pages viewed
  • Click activity
  • Aggregated usage data

This information does not identify you personally.


2. Personal Information

This includes information that identifies you or could reasonably identify you, including:

  • Full name
  • Email address
  • Telephone number (including mobile number)
  • Service address
  • IP address
  • Geolocation data
  • Any information you voluntarily provide through our contact forms


Information Collected Through Contact Forms

When you submit information through our website contact form, request an estimate, schedule service, or otherwise contact us, we may collect:

  • Your name
  • Email address
  • Phone number (including mobile phone number)
  • Service address
  • Details about your requested services


Use of Phone Numbers

If you provide your phone number through our Site:

  • We may contact you via phone call or SMS (text message) regarding your inquiry, estimate, service scheduling, invoices, account updates, promotions, or customer service matters.
  • Marketing messages will only be sent in accordance with applicable laws and with opt-out capability.
  • You may opt out of SMS communications at any time by replying “STOP.”


We do not sell, rent, or share your phone number with third parties for their marketing purposes.


Phone numbers collected through our contact forms are used strictly for business communications related to Mack Daddy Lawn And Pest services.


How We Receive Information About You

We receive Personal Information:

  • When you voluntarily submit it through our contact forms
  • When you call, text, or email us
  • When you use our services
  • From third-party service providers such as analytics vendors


How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates
  • Schedule and manage services
  • Send invoices and service notifications
  • Communicate regarding customer service matters
  • Send marketing communications (with opt-out ability)
  • Improve our Site and services
  • Conduct analytics and research


Sharing of Information

We do not sell or rent Users’ Personal Information, including phone numbers.


We may share information only in the following circumstances:

  • With trusted service providers who assist in operating our business (e.g., hosting providers, CRM systems, SMS platforms)
  • To comply with legal obligations
  • To enforce our policies
  • To protect rights, safety, and property
  • In connection with a corporate transaction (e.g., sale or merger)

All service providers are required to safeguard your information.


SMS & Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.


Text messaging originator opt-in data and consent will not be shared with any third parties.


Retention

We retain Personal Information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

We may delete or anonymize information when no longer needed.


Cookies & Analytics

We use cookies and similar technologies to improve user experience and analyze website usage.


We use Google Analytics to understand Site traffic and usage patterns. Google Analytics collects IP addresses but does not provide us with personally identifiable information beyond what you voluntarily submit.


You may disable cookies in your browser settings, though some features of the Site may not function properly.


User Rights

Depending on your jurisdiction, you may have the right to:

  1. Access your Personal Information
  2. Correct inaccurate information
  3. Request deletion
  4. Object to or restrict processing
  5. Withdraw consent
  6. Lodge a complaint with a regulatory authority

To exercise these rights, please contact us using the contact information on our Site.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission can be guaranteed to be 100% secure.


Minors

Our Site is not intended for children under 18. We do not knowingly collect Personal Information from minors.


Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Modified” date. Continued use of the Site constitutes acceptance of any updates.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact details provided on our website. 


Last Modified February 2026